![]() If that happens often enough the feedback is going to start showing up online. ![]() Does that not imply they’re understaffed and not doing a good job of customer care? It might also imply that they’re rushing some of these new products, updates, and ways of doing things to market without thorough enough testing. When you go to the page where you submit a Help ticket, they say right there that they’re overwhelmed and may not reply quickly. In other words, I think the people at Topaz need to be more responsive. As far as I’m concerned, the right thing to do would be for someone to get on the phone with me and talk me through the possibilities. They make really interesting products but this can’t be good for their reputation. I’ve been using PS for 10 years and I have at least a half dozen plugins that all work just fine, including 2 from Topaz. I’m not a techno wizard but neither am I a doofus. I’ve spent several hours on each of these past two days dealing with this. I like the product and would like to make use of it. The same thing happens every time as I’ve described. Several times today I tried just using a preset without any additional adjustments, then hitting apply. Topaz Studio 2 is now a one-time single purchase price that includes all the. I load a psd version of the image into PS. Topaz Studio 2 has officially launched and brings major changes to the image editing and effects software. I don’t know what you mean by making sure the image coming from PS is flat. At least now you should be able to see the PS window with the transparency showing in the layers panel. When I first was introduced to Topaz Labs, they were basically a PS plug in company. If I get the original image when I go back to PS from Studio, I’ll send you a new screenshot. I have been wondering if the same is true of the Adjust AI product as well. I’m going to restart the computer and try going through all these steps again. That seemed to resolve the freeze when zooming issue. The version I started with was, I think 1.4.4. I couldn’t quit or even Force Quit PS or shut down the computer in the normal way I had to use the rear button on the iMac to get out of the computer and restart. ![]() When I tried to zoom in the whole thing froze and started generated patches of patterns, even in PS. When I first downloaded Impressions in Studio the problems were even worse. I quit PS and Bridge, re-opened Bridge, opened an image into PS, and this time even that new image isn’t showing up in the main window. Sharpening Naturally increase perceived sharpness in your video without adding artifacts. Denoising Remove visible image noise while preserving details to clean up your video. Learn more Upscaling Convert SD to HD or HD to 4k with stunning improvements in video quality. This time even the original image isn’t visible. Topaz Video AI Create naturally better video quality with AI. The second one is after hitting OK and returning to PS. I hope you can see the transparency thumbnail at the bottom beside the original PS image. One is within Impression in Studio showing you what I see after hitting Apply.
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